Problem with wireless adapter or access point

Jonathan Terrasi is a former writer who specializes in security và digital privacy, Linux, & consumer technologies.

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Few things are more frustrating than not having network connectivity when you really need it. One of the most irritating indicators of this is the Windows “problem with wireless adapter or access point” error message, chiefly because it gives users no clear place lớn start troubleshooting.

Causes of Wireless Adapter Problems and Access Point Error Message

While there are a variety of specific causes for this kind of connectivity error, which you will have to determine by a systematic process of elimination, they generally have to bởi vì with either problems with your OS interacting with the access point, or problems with the access point offering up the network lớn client devices (like your Windows device).

Most problems originate on the desktop Windows side of the connection, và could be anything from the software misinterpreting the connection somehow, or hardware lượt thích the wireless card not being activated properly.

There are less problems on the access point side, on trương mục of its relative simplicity compared khổng lồ a desktop device, but there can still be a breakdown there, such as the network not being properly broadcast.


Getty Images / mapodile

How lớn Fix Problem With Wireless Adapter & Access Point Error

There are an immense number of connectivity issues that may produce this error, but here are some of the most common causes you’re likely to encounter and how to address them.

Make sure your wireless adapter is on. Checking to lớn see if your wireless adapter is turned off, or if you left Airplane Mode enabled, is a quick and easy first step in troubleshooting. Not only is it good to lớn rule out this possibility early, but you’d be surprised how often this ends up being the source of the issue.

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Disconnect và reconnect to lớn the wireless network. Sometimes your device just needs khổng lồ have another try at connecting khổng lồ the network. This is especially common when the network of the access point you’re connected lớn has a landing page that requires users to lớn sign in, since it’s easy for the portal page khổng lồ get dropped or not load properly. Starting over gives it a fresh chance khổng lồ deliver the landingpage so you can sign on và be on your way.

Check the configuration of the wireless network connection. It"s possible the access point is expecting your device khổng lồ handle the connection one way, only for your device to lớn configure the connection a different way. For example, your device’s connection profile for the network might specify the wrong security encryption.

Forget the wireless network & connect again from scratch. This is helpful especially if you’ve had a network saved for a long time, but it has since changed its network encryption or some other property.

Reboot your access point. It could be the case that your Windows 10 device is working properly, but the router or access point hosting the network has entered a failure state at some point. Your best bet for fixing this is to lớn power cycle the router, giving your access point the best chance to start fresh và re-establish its proper working configuration.

Make sure all your drivers are updated. Wireless interface drivers are constantly receiving updates to địa chỉ functionality or repair existing functionality. If you miss these updates, Windows 10 may be incapable of running the device’s network interface properly và communicate with the access point’s network hardware.